Frequently Asked Questions

How does this process work?

  • Order your free pre-paid Sell Silver for Cash online postal pack, post your silver and gold to us and get a quote within 24 hours
  • We will send your quote by text message or email
  • If you accept our price we pay cash for your silver and gold, on the same day
  • Don’t want to sell? No problem, we post your silver and gold back free of charge, no questions asked
  • We have been buying and selling silver jewellery and gold jewellery for over 20 years, our specialist knowledge means we can pay more for your gold and silver jewellery
  • We buy silver and gold jewellery, silver items, broken and damaged scrap silver and gold, silver coins, silver bars, silver watches, anything made of gold or solid silver (unfortunately, we don’t buy EPNS / silver plated items)
  • Silver and gold recently hit an all time high price so now is a great time to sell your gold and silver jewellery
  • We are jewellery specialists, so we can pay the most for your silver and gold jewellery

Why Sell Your Silver and Gold To Us?

We are jewellery specialists so we can pay more for your silver and gold jewellery. We send you a free cash for silver postal pack and get you a quote within 24 hours of receiving your silver and gold. Cash paid into your bank account, Paypal account or by cheque in the post.

We have been buying and selling gold and silver jewellery for over 20 years, our specialist knowledge means we can pay more cash for silver jewellery.

How do you calculate the value of my silver and gold?

We calculate your silver and gold value using current market prices, its purity, weight, and its resale value.

Is broken jewellery worth any money?

Yes, broken jewellery can still have value if it is made from genuine silver. Even if a piece is damaged or no longer wearable, the silver it contains may still be worth money. Silver items are usually valued based on their weight and purity, so broken chains, rings, or single earrings can still be sold for their scrap silver value.

Are Silver Cutlery Worth Anything?

Silver cutlery can sometimes be worth money, but it depends on what the cutlery is actually made from. Many people assume that older spoons, forks, or serving pieces are solid silver, but in reality a large amount of cutlery is silver plated or partially filled, rather than made entirely from solid silver.

Genuine silver cutlery is often made from lower purity silver alloys such as 800 or sometimes 500 silver, which means the metal contains 80% or 50% silver. These alloys were commonly used for cutlery because pure silver is quite soft, and mixing it with other metals makes the items stronger and more durable for everyday use.

If cutlery is made from solid silver, it can still have value based on the weight and purity of the metal. However, the exact value will depend on the silver content and the total weight of the item.

Identifying solid silver cutlery can be tricky. Many items that look like silver are actually silver plated, meaning a thin layer of silver has been applied to a base metal such as brass or nickel. These pieces are usually marked with stamps such as EPNS, EP, A1, or Silver Plate, and they typically have very little scrap value because the amount of silver is extremely small.

Another complication is that some cutlery, especially knives, may have filled handles rather than solid silver. In these cases, the handle may have a thin silver outer layer but is filled with resin, pitch, or another material inside. This means the actual silver content is very limited.

Because of these differences, silver cutlery can be one of the more difficult items to assess. Some pieces may contain solid silver and have value based on their metal content, while others may be plated or filled and have little scrap value.

Checking for purity marks, hallmarks, or plating stamps is usually the best way to determine whether cutlery contains genuine silver.

Can you give me a quote without me sending the items first?

Unfortunately not. To ensure you receive a fair and accurate offer, we need to inspect the items in person so we can test the metal, weigh it, and assess its value.

Are there any hidden fees or deductions?

No. The amount we offer is the amount you will receive. We do not charge any hidden fees or make deductions.

Is my postal pack insured?

Yes. Parcels are insured for up to £750. If you think your items may exceed this value, please contact us so we can increase the insurance cover.

Is It Better to Sell Silver or Gold Online Rather Than to a Local Shop?

Both options can work, but many people choose to sell their silver or gold online because it can often offer more competitive prices and greater convenience.

Local shops such as jewellers or pawn shops usually need to cover the costs of running a physical store, including rent and staff. Because of this, their offers may sometimes be lower than those from specialist online buyers.

Online services typically operate with lower overhead costs, which can allow them to offer more competitive prices based on the current market value of the metal.

Another advantage of selling online is convenience. Instead of visiting multiple shops for quotes, you can simply send your items securely through the post and receive a professional valuation.

At Sell Silver Online, we make the process simple by providing a free insured valuation pack, secure postage using Royal Mail Tracked 24, and fast payment once you accept our offer. Our aim is to provide a straightforward, transparent service so you can sell your silver or gold with confidence.

Is It Safe to Send My Silver or Gold by Post?

Yes, sending silver or gold by post is generally very safe when the correct postal service and precautions are used. At Sell Silver Online, we have been sending and receiving parcels for many years and have now handled over 10,000 parcels through our service.

We use Royal Mail Tracked 24, which has proven to be a very reliable and secure delivery method. In the vast majority of cases, parcels arrive safely and on time.

While postal issues can occasionally happen with any courier service, it is extremely rare for parcels to be lost. In the few cases where delays or issues have occurred, parcels have typically been located and returned through the postal system.

For additional peace of mind, we also provide in-house insurance for every parcel sent through our service. Each parcel is automatically insured for up to £750.

If you believe the value of your items may exceed this amount, simply let us know before sending your parcel and we can arrange increased insurance coverage for you.

Our goal is to make the process of sending your items simple, secure, and fully protected, so you can feel confident when using our service.

What if I don’t accept the offer?

If you don’t accept our offer, we’ll send your items back to you for free, fully insured via Royal Mail Tracked 48.

When will I get paid?

We process payments the same day you accept our offer. Your money will be in your account fast!

How do I get paid?

Payment is usually made via bank transfer, which is the quickest and easiest option. We can also pay via PayPal if preferred, however PayPal charges a 3% transaction fee. In very rare circumstances, we may also be able to arrange cash payment.

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TIME TO ORDER YOUR POSTAL PACK!

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